Are you an experienced customer support professional looking for a new career opportunity? Work From Home – Motion Hiring 2026 | Customer Support Jobs in India. This opportunity may be suitable for candidates who have experience in email, live chat and phone support and can communicate professionally in English, Hindi and Punjabi.
The company is looking for professionals who can handle customer queries, resolve payment and fuel card issues, and manage customer support tickets using HubSpot Service Hub.
In this article, you will find the complete job details, eligibility criteria, required skills, responsibilities, working hours, salary information and the official application link.
Work From Home – Motion Hiring 2026 | Customer Support Jobs – Overview
| Details | Information |
|---|---|
| Company | Motion |
| Job Title | Customer Support Rep |
| Department | Customer Support |
| Job Location | India |
| Experience Required | 2+ Years |
| Languages | English, Hindi and Punjabi |
| Support Channels | Email, Chat, Phone and WhatsApp |
| Required Tool | HubSpot Service Hub |
| Work Schedule | North American Business Hours |
| Salary | Not disclosed officially |
| Application Mode | Online |
| Official Application | Motion Careers / Rippling |
About Motion Company
Work From Home – Motion Hiring 2026 | Customer Support Jobs – Motion is a North American transportation solutions company that helps trucking fleets manage expenses and operate more efficiently.
The company provides services such as discounted fuel programs, financial services and digital tools for transportation businesses.
For this role, Motion needs a customer support professional who can communicate with truck drivers, owner-operators and small fleet owners, particularly customers who speak Hindi and Punjabi.
Job Role: Customer Support Rep
As a Customer Support Rep, you will be one of the first people customers contact when they face a problem.
Customers may contact you through email, live chat, phone or WhatsApp. You will understand their concerns, investigate the issue and provide a suitable resolution.
The role involves customer communication, problem-solving, payment-related queries and fuel card support. (Work From Home – Motion Hiring 2026 | Customer Support Jobs)
Work From Home – Motion Hiring 2026 | Customer Support Jobs Job Responsibilities
Selected candidates may be responsible for the following activities:
- Handle customer support tickets through email, live chat, phone and WhatsApp.
- Communicate with customers in English, Hindi and Punjabi.
- Resolve fuel card activation and PIN reset issues.
- Investigate declined transactions and payment-related complaints.
- Help customers with lost or stolen cards and disputed charges.
- Explain billing statements, payment cycles, fuel discounts and spending limits.
- Maintain accurate customer records using HubSpot Service Hub.
- Meet customer response and issue-resolution targets.
- Identify repeated customer problems and report them to the relevant team.
- Prepare customer support articles and saved replies in English, Hindi and Punjabi.
Eligibility Criteria – Who Can Apply?
Candidates should carefully check the official requirements before submitting an application.
1. Work From Home – Motion Hiring 2026 | Customer Support Jobs Work Experience
- Minimum 2 years of hands-on customer support experience.
- Experience handling email, live chat and phone support.
- Experience dealing with billing, payment or transaction-related enquiries.
2. Language Skills
Candidates must have professional spoken and written fluency in:
- English
- Hindi
- Punjabi
The ability to switch between these languages while assisting customers is important for this position. (Work From Home – Motion Hiring 2026 | Customer Support Jobs)
3. HubSpot Knowledge
Hands-on experience with HubSpot Service Hub is required.
Candidates should understand:
- Help desk workspace
- Ticket pipelines and statuses
- Custom views
- SLA goals
- Ticket routing
4. Other Required Skills IN Work From Home – Motion Hiring 2026 | Customer Support Jobs
- Excellent communication skills.
- Strong problem-solving ability.
- Good attention to detail.
- Ability to handle frustrated customers professionally.
- Ability to explain technical issues in simple language.
- Reliable high-speed internet connection.
- A quiet workspace suitable for customer calls.
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Is This a Work From Home Job?
Important: The official job listing identifies the location as India and asks candidates to have reliable high-speed internet and a quiet workspace. in Work From Home – Motion Hiring 2026 | Customer Support Jobs
However, the official listing does not explicitly confirm that this position is fully remote or work from home.
Candidates should check the work arrangement on the official application page or confirm it with the company’s recruitment team before accepting an offer. Do not assume that the job is available as a work-from-home position throughout India.
Salary Details
Motion has not disclosed the salary or compensation range on the official job listing.
Therefore, candidates should confirm the salary, benefits and payment structure directly with the company during the recruitment process.
Be careful of websites or social media posts claiming a guaranteed salary without an official source.
Working Hours and Shift Details in Work From Home – Motion Hiring 2026 | Customer Support Jobs
The official listing requires candidates to be available during North American business hours.
This may require working according to a different schedule from normal Indian office hours.
Candidates should confirm the exact Indian shift timing, weekly offs and working schedule during the interview.
Documents and Information to Prepare
Before applying, keep the following information ready:
- Updated resume or CV
- Active email address
- Contact number
- Details of previous customer support experience
- Details of HubSpot experience
- Language proficiency information
- Examples of handling customer complaints or payment-related queries
The company may request additional documents during its recruitment process.
How to Apply for Work From Home – Motion Hiring 2026 | Customer Support Jobs?
Follow these steps to apply:
- Open the official Motion job application link.
- Read the complete job description carefully.
- Check the experience, language and HubSpot requirements.
- Click on the Apply Now option.
- Enter your personal and professional information.
- Upload your updated resume.
- Review your application details.
- Submit the application and check your email for further communication.
Always apply through the official employer application page. The availability of the vacancy may change, so check the page before applying.
Interview Preparation – Important Questions
Candidates preparing for this role can practise the following questions. These are suggested practice questions, not confirmed questions from Motion’s interview.
- Tell me about yourself and your customer support experience.
- What is HubSpot Service Hub?
- How do you manage multiple customer support tickets?
- How would you handle an angry customer?
- What would you do if a customer’s fuel card transaction was declined?
- How do you explain a billing issue to a customer?
- How do you manage customer queries through email, chat and phone?
- Are you comfortable working during North American business hours?
- How would you maintain customer satisfaction while meeting SLA targets?
- Can you communicate professionally in English, Hindi and Punjabi?
Interview Tip: Prepare real examples from your previous customer support experience. Be ready to explain how you handled customer complaints, payment issues and difficult situations.
Important Points Before Applying
- This is an experienced customer support position, not an advertised fresher opening.
- The official requirement is 2+ years of customer support experience.
- English, Hindi and Punjabi fluency is required.
- Hands-on HubSpot Service Hub experience is required.
- North American business-hour availability is required.
- Salary is not disclosed on the official listing.
- Fully remote or work-from-home status is not explicitly confirmed.
- Selection is subject to the employer’s recruitment process.
Final Words
Motion’s Customer Support Rep opportunity can be worth exploring for professionals who have experience in customer service, HubSpot Service Hub, payment-related queries and multilingual communication.
If you meet the experience and language requirements, read the official job description carefully and submit your application through the employer’s recruitment portal. Work From Home – Motion Hiring 2026 | Customer Support Jobs
Apply only through the official link and verify all employment conditions before accepting an offer.
About CarrierConnect.in
CarrierConnect.in shares job updates, private-sector career opportunities, recruitment information and career guidance to help job seekers make informed decisions.
Disclaimer: CarrierConnect.in is an independent job information and career guidance platform. We are not the employer or an official recruitment partner of Motion. Job details are based on the employer’s publicly available listing and may change. We do not guarantee selection, employment or salary. Never pay money to anyone promising a guaranteed job or selection.
1. Is Motion Hiring for Customer Support Jobs in 2026?
Yes, Motion has advertised a Customer Support Rep position in India. Candidates should check the official recruitment page to confirm whether the vacancy is still open. Work From Home – Motion Hiring 2026
2. Is Motion Customer Support Rep Job Work From Home?
The official job listing mentions India as the location, but it does not explicitly confirm a fully remote or work-from-home arrangement. Candidates should verify the work mode with Motion before applying.
3. Can Freshers Apply for Motion Hiring 2026?
The official listing requires at least 2 years of hands-on customer support experience. Therefore, freshers without the required experience may not meet the eligibility criteria. Work From Home – Motion Hiring 2026
4. Is 12th Pass Eligible for Motion Customer Support Jobs?
The official job listing does not clearly specify a minimum educational qualification such as 12th pass or graduation. Candidates should check the complete official requirements before applying.
5. What Is the Required Experience for Motion Jobs?
Candidates need at least 2 years of hands-on customer support experience. Experience handling email, live chat and phone support is relevant to this position. Work From Home – Motion Hiring 2026
6. What Are Work From Home Jobs?
Work From Home jobs are employment opportunities that allow people to work remotely from their home instead of travelling to a company office.
7. Can Freshers Apply for Work From Home Jobs?
Yes, many companies offer work-from-home opportunities for freshers. Eligibility depends on the job role, skills and employer requirements. Work From Home – Motion Hiring 2026
8. Is 12th Pass Eligible for Work From Home Jobs?
Yes, some work-from-home jobs accept 12th-pass candidates. However, educational requirements vary depending on the company and position.
9. What Skills Are Required for Work From Home Jobs?
Commonly required skills include basic computer knowledge, communication skills, typing, time management, internet usage and problem-solving abilities.
10. How Can I Find Genuine Work From Home Jobs?
You can find genuine remote jobs through official company career websites and trusted job portals. Always verify the employer and never pay registration or security fees for a guaranteed job.
